Before we begin
When is this conversation happening?
Your emotional state — 1 of 2
Before we prepare for them — how are you feeling going into this?
Your emotional state — 2 of 2
What assumption are you walking in with about this person?
Your conflict readiness — 3 of 3
What is most likely to trigger a destructive reaction from you in this conversation?
The situation
What is the nature of this conversation?
The situation
How serious is this issue?
Prior history
Have you had a difficult conversation with this person before about this or a related issue?
The person
How does this person typically respond to direct feedback?
The relationship
What is your current relationship with this person?
The person
What is their experience and competence level?
The outcome
What do you need to walk out of this conversation with?
Building your personalized prep sheet...
Analyzing your situation and tailoring your guidance